Contact information & repair centre locations:


(COVID19): We are still open please click for details)


Please note: we will never share your contact details or any personal information with other organisations, either for marketing or any other purpose.
To view our terms & conditions (privacy policy) click here.


If contacting us via email please include the following information:

  • Full name
  • Phone number
  • Details of your instrument brand/model etc
  • Your repair requirements
  • Please supply full address including postcode if you wish to use our courier service

We normally aim to reply to emails within 48 business hours but this is not always possible during busy periods.

Please note: We endeavour to reply to all genuine enquiries, if you have not received a reply within 48 business hours please check your spam/junk folder.

Please note: Our instrument refinishing service is temporarily unavailable.  


Please contact us during our opening hours.
We can get quite busy so please leave a message if there’s no answer & we will try to call you back within the same day. All appointments at our workshops by prior arrangement only.

Guitar repair centre:

Steve Barratt:
Telephone: 01394 274036
Mobile: 07711 744279

Amplifier repair centre:

Dave Parker:
Telephone: 01473 729021
Mobile: 07833 997221 

Opening times:

Monday – Friday: 9.00am – 6.00pm

Saturday: 9.00am – 1.00pm

Sunday: Closed

Repair centre locations:

contact us: Guitar repair centre Felixstowe Suffolk UK

Guitar repair centre location:

165 Grange Road
IP11 2PZ
Click map to visit Google maps for directions

Contact us: Amplifier repair centre Ipswich Suffolk

Amplifier repair centre location:

75 Bixley Road

Click map to visit Google maps for directions